Privacy

Your privacy is very important to the team of  Tchakaon.com. To better protect your privacy, we are providing this notice explaining our online information practices and what choices you have about the way your information is collected and used.

Our privacy policy explains:

• Who we are
• The information we collect
• How we use the information we collect
• How we protect your information and data retention
• If and when we share your information, and why
• How you can exercise your privacy rights
• Other useful information
  

  Who we are

  Our website address is: https://tchakaon.com.

When, What, and Why do we collect your personal data.

When visiting our website, we may automatically collect certain information about your device and usage of our products and services. This is common data collection information and helps us provide a better experience for you.

In addition, we collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.  

When ordering or registering on our website, as appropriate, you may be asked to enter your name, e-mail address, mailing address, phone number or credit card information.

We use cookies to collect some of this information. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser that enables the sites or service providers’ systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve the site

Examples of categories of information we collect and have collected, including

• Identifiers, including name, email address, IP address, and an ID or number assigned to your account.
• Other individual records such as phone number, billing address, or credit or debit card information.
• Demographics, such as your age or gender.
• Commercial information, including purchases and engagement with the site.
• Internet activity, including your interactions with our Services and what led you to our Services.
• Geolocation data provided through location enabled services such as WiFi and GPS
• Inferences, including information about your interests, preferences and favorites.Embedded content from other websites

• Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

  These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

  How do we use the information we collect?

  Any of the information we collect from you may be used to better the site and your costumer experience.

  • To provide support; to update, improve and maintained the site, our records and your accounts with us; to enable third parties to carry out technical, logistical, or other functions on our behalf; to manage our day to day business operation.
  • To improve customer service, product, and offer based on the information and feedback we receive from you.

      To process transactions, to send periodic emails, updates and to send occasional company news and updates, related product or service information, etc.

• Note: you may choose to unsubscribe and receiving future emails from us at any time. Detailed  instruction to unsubscribe are included at the bottom of each email

How do we protect your information?

We implement various security measures to maintain the safety of your personal information when you place an order, enter information, submit, or access your personal information.

Any information submitted on tchaka’ s platform is transmitted via industry standard, bank-level, Secure Socket Layer (SSL) 2048-bit encryption. Examples of this traffic includes login credentials, order forms, contact forms, and normal webpage views. All credit card and other payment details are secured in the same way, and is neither stored by Tchakaon, or directly accessible by their employees.

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of processing your orders, delivering the purchased product or service requested or otherwise facilitating your use of our website or products.

How long we retain your data

We will retain your Personal Data for as long as you maintain an account or as otherwise necessary to provide the Services. We will also retain your Personal Data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Where we no longer need to process your Personal data for the purposes set out in this Privacy Policy, we will delete your Personal Data from our systems.

If you have questions about our data retention practices, please contact us through our Support Team.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Do we share any information with outside parties?

Tchakaon.com uses a variety of third-party service providers. With that being said We do not sell, trade, or transfer your personal information to outside parties. This does not include trusted third parties who assist us in operating our platform, conducting our business, facilitating transactions, provide other related  services. Service providers may be located inside or outside of the European Economic Area (“EEA”. For example, services provided may help us: (i) conduct fraud prevention and risk assessments; (ii) perform product development, maintenance, and debugging; (iii) provide customer service, advertising, payment, and transactional services; (iv) help us track website analytics, such as conversion and traffic metrics; and (v) verify information against public databases. We only share your information with trusted third parties that agree to keep it confidential and comply with privacy obligations. Examples of such third parties are payment gateways and warehouse programs used in the shipping of orders. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. In certain situations, we may also be required to disclose personal data in response to lawful requests by public authorities, not limited to national security or law enforcement requirements.

Children’s Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older. If you become aware that a child has provided us with Personal Data without parental consent, please contact us through our Support Team. If we become aware that a child under 13 has provided us with Personal Data without parental consent, we will take steps to remove the data and cancel the child’s account.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing our liability (including any liability arising out of this online privacy policy) and your use of our website. The provisions of this privacy policy set forth our position with respect to your information and our commitment with respect to your privacy. Though we endeavor to comply with these terms, this policy is not a guarantee that your information will be 100% safe or that we will comply with this policy 100% of the time.

Your Consent

By using our website, you consent to our privacy policy.

Changes to our Privacy Policy

we reserve the right to change our privacy policy at any time at our discretion , we will update the Privacy Policy modification date below. Any change will be effective as of the date posted to our website, and we have no obligation to notify you of such changes.

This policy was last modified on September 10 2023.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below